Outsource Your IT,
Not The Standards

Managed IT Support, Cloud Services, Microsoft 365, Google Cloud Platform, Amazon Web Services Administration, Strategic Technology Partnership and Expert Helpdesk for Growing Businesses

We Help Your Business Succeed

Transforming IT from a Problem into a Partner.

Turn IT from a burden into a business advantage

ITO.London - The Challenge

The Challenge:

Is Your IT Holding Back Your Business?

You’re focused on growth, not on fixing IT issues. Yet slow response times, recurring outages, and lack of strategic direction often cause:

- Lost productivity and downtime

- Frustrated staff and clients

- Poor data security and compliance gaps

- Missed opportunities to modernise

iTO.London - Why Choose Us

Why Choose ITO.London:

Businesses Choose Us as Their IT Partner

- London-Based & Responsive: We resolve 90% of issues remotely within hours, and arrive on-site when needed.
- Strategic & Transparent: No call-out surprises, just a predictable monthly cost.
- Experienced Leadership: Senior-level engineers and IT managers, not outsourced juniors.
- Security-First Approach: Best-practice configurations, continuous patching, and monitoring.
- Trusted Microsoft Expert: Deep expertise in Microsoft 365, Azure, and hybrid environments.

Comprehensive Managed IT Services

Support Packs

Essential Plans

Affordable, reliable IT support for small London businesses needing responsive help, secure systems, and essential monitoring. Perfect for startups and offices that want peace of mind without complexity.

ITO.London - IT Support Plans
ITO Support Essential 10

Essential 10

IT support for up to 10 users with core security and monitoring.

Includes:
‣ Remote helpdesk and proactive monitoring
‣ Microsoft 365 user and mailbox support
‣ Device patching and essential backups
‣ Business-hours response (Mon–Fri 10:00–17:00)
‣ 4 engineering hours/month

From £85 per user/month (min 5 users)

ITO Support Essential 25

Essential 25

Scalable essential IT management for growing teams up to 25 users.

Includes:
‣ Unlimited remote ticketing within allowance
‣ Microsoft 365 admin and onboarding help
‣ Device updates and antivirus management
‣ Priority response queue (Mon–Fri 10:00–17:00)
‣ 12 engineering hours/month

From £58 per user / month (min 10 users)

Business Plans

Professional managed IT service for established SMEs needing proactive support, Microsoft 365 management, backups, and rapid response with defined SLAs and predictable monthly costs.

ITO.London - Business Internet & WiFi
ITO Support Business 1

Business 1

Full managed IT support for up to 25 users with defined SLAs and reporting.

Includes:
‣ Unlimited remote and on-site support within scope
‣ Microsoft 365 and Azure administration
‣ Automated backup and device management
‣ Monthly performance and security reports
‣ Guaranteed SLA response

From £88 per user / month (min 10 users)

ITO Support Business 2

Business 2

Advanced IT management for larger teams with on-site visits and custom SLA options.

Includes:
‣ Comprehensive managed IT service
‣ Dedicated account engineer
‣ Scheduled on-site maintenance days
‣ Backup & cyber-security monitoring
‣ Flexible SLA and project options

From £75 per user / month (min 25 users)

Concierge Plans

Premium IT partnership offering executive-level care, strategic planning, and dedicated management for businesses that demand speed, discretion, and enterprise-grade technology assurance.

ITO.London - Microsoft 365 & Cloud Admin
ITO Support Concierge

Concierge Care

Tailored IT service with personal support and strategic technology management for leaders.

Includes:
‣ Dedicated virtual IT manager (vCIO)
‣ Unlimited remote & priority on-site visits
‣ Vendor, licensing & asset management
‣ Quarterly IT strategy and audit reports
‣ Premium SLA (1-hour response)

From £88 per user / month (min 10 users)

ITO Support Concierge Plus

Concierge Plus

Comprehensive concierge IT with 24-hour coverage and enhanced cloud security management.

Includes:
‣ 24/7 remote monitoring and rapid response
‣ Advanced Microsoft 365 and Azure support
‣ Cyber-security, compliance & continuity planning
‣ Dedicated IT manager and executive reporting
‣ Custom retainer or per-user pricing

From £75 per user / month (min 25 users)